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HubSpot Announces First Ever Chief Customer Officer, Yamini Rangan

December 17, 2019

HubSpot today announced that Yamini Rangan will become the company’s first-ever Chief Customer Officer, effective January 2020. Rangan joins us from Dropbox where she was their Chief Customer Officer. In this new role, she will unite the marketing, sales and services teams around the customer, creating a cohesive experience to help fulfill our mission of helping millions of companies grow better.

Yamini CCO_Instagram

“This year, we’ve made some important functional changes to make sure we’re keeping the needs of our customers and partners at the center of everything we do,” said Brian Halligan co-founder and CEO of HubSpot. “Today's most disruptive companies are finding ways to innovate on how they market, sell, and provide service to their buyers, and Yamini has a proven track record of doing just that. I’m confident that our team and community will benefit greatly from her experience.” 

“HubSpot already has a great reputation for putting its customers first,” said Rangan. “I’m excited to work together with HubSpot’s amazing marketing, sales, and customer success and support teams to champion the needs of our customers and partners. Together, we’ll be able to deliver a truly unified and delightful end-to-end experience.” 

As HubSpot’s first-ever Chief Customer Officer, Rangan will be responsible for leading all teams tasked with accelerating HubSpot’s flywheel to build a playbook that reflects the company’s focus on reducing friction for the customer. She’ll also be a key member of the Executive Leadership team and provide transformational leadership across the organization to successfully sell and deliver across HubSpot’s markets. 

Rangan brings a unique combination of operational and technical savvy to HubSpot along with extensive experience in sales and services operations. Prior to joining Dropbox, Rangan spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. She has a bachelor’s degree in Electronics Engineering, a Master’s in Computer Engineering, and an MBA from the University of California, Berkeley and in 2019, Rangan was recognized as one of the Most Influential Women in Business by San Francisco Business Times




 About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. The platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, more than 100,000 customers across more than 120 countries use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers.

Named Glassdoor’s #4 Best Place to Work in 2021, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. HubSpot was founded in 2006 and is headquartered in Cambridge, Massachusetts. The company’s thousands of employees work across the globe in HubSpot offices and remotely.

Learn more at www.hubspot.com.

 

Press Contact

Ellie Flanagan

eflanagan@hubspot.com

857-829-5301