0000950170-23-061183 | 10-Q | XBRL Viewer

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Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2023	Jun. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Pay vs Performance Disclosure
Net Income (Loss)	$ (5,463)	$ (31,411)	$ (157,228)	$ (65,702)	$ (162,691)	$ (97,113)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

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+ Details

Convertible Senior Notes - Schedule of Interest Expense (Detail) - 0.375% Convertible Senior Notes Due 2025 [Member] - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Debt Instrument [Line Items]
Contractual interest expense	$ 431	$ 431	$ 1,291	$ 1,291
Amortization of issuance costs	497	492	1,477	1,465
Total interest expense	$ 928	$ 923	$ 2,768	$ 2,756

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Fair Value of Financial Instruments - Additional Information (Detail) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2023	Dec. 31, 2022
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Other assets		$ 70,931	$ 58,795
Debt securities, available-for-sale, realized gain	$ 4,200
Strategic Investments [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Other assets		52,900	$ 43,600
2025 Notes [Member] \| Fair Value, Inputs, Level 2 [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Fair value of notes		$ 818,500

Changes in Accumulated Other Comprehensive Loss (Tables)

9 Months Ended

Sep. 30, 2023

Equity [Abstract]

Changes in Accumulated Other Comprehensive Loss

The following table summarizes the changes in accumulated other comprehensive loss, which is reported as a component of stockholders’ equity, for the nine months ended September 30, 2023.


	Cumulative Translation Adjustment			Unrealized Loss on Investments			Total
	(in thousands)
Beginning balance at January 1, 2023		(3,070	)		(9,820	)		(12,890	)
Other comprehensive gain before reclassifications		(1,805	)		5,317			3,512
Amounts reclassified from accumulated other comprehensive income		—			—			—
Ending balance at September 30, 2023		(4,875	)		(4,503	)		(9,378	)

Organization and Operations	9 Months Ended
Sep. 30, 2023
Accounting Policies [Abstract]
Organization and Operations	1. Organization and Operations HubSpot, Inc. (the “Company”) provides a customer platform that helps businesses connect and grow better. The Company delivers seamless connection for customer-facing teams with a unified platform that includes AI-powered engagement hubs, a smart customer relationship management (“CRM”) Platform, a connected ecosystem with integrations, a community network, and educational content. The Company’s CRM Platform comprised of Marketing Hub, Sales Hub, Service Hub, content management system ("CMS") Hub, Operations Hub, and Commerce Hub, features integrated applications, tools, and a native payment solution, that enable businesses to create a cohesive and adaptable customer experience. The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) applicable to interim periods, under the rules and regulations of the United States Securities and Exchange Commission (“SEC”). In the opinion of management, the Company has prepared the accompanying unaudited consolidated financial statements on a basis substantially consistent with the audited consolidated financial statements of the Company as of and for the year ended December 31, 2022, and these consolidated financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair statement of the results of the interim periods presented. All intercompany balances and transactions have been eliminated in consolidation. The results of operations for the interim periods presented are not necessarily indicative of the results to be expected for any subsequent quarter or for the entire year ending December 31, 2023. The year-end balance sheet data was derived from audited financial statements, but this Form 10-Q does not include all disclosures required under GAAP. Certain information and note disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted under the rules and regulations of the SEC. These interim financial statements should be read in conjunction with the audited consolidated financial statements and related notes contained in the Company’s Annual Report on Form 10-K filed with the SEC on February 16, 2023. There have been no changes in the Company’s significant accounting policies from those that were disclosed in the Company’s Annual Report on Form 10-K that have had a material impact on our consolidated financial statements and related notes. Recent Accounting Pronouncements The Company has implemented all applicable accounting pronouncements that are in effect and there are no new accounting pronouncements that have been issued that would have a material impact on its financial position or results of operations.

Organization and Operations

9 Months Ended

Sep. 30, 2023

Accounting Policies [Abstract]

Organization and Operations

1. Organization and Operations

HubSpot, Inc. (the “Company”) provides a customer platform that helps businesses connect and grow better. The Company delivers seamless connection for customer-facing teams with a unified platform that includes AI-powered engagement hubs, a smart customer relationship management (“CRM”) Platform, a connected ecosystem with integrations, a community network, and educational content. The Company’s CRM Platform comprised of Marketing Hub, Sales Hub, Service Hub, content management system ("CMS") Hub, Operations Hub, and Commerce Hub, features integrated applications, tools, and a native payment solution, that enable businesses to create a cohesive and adaptable customer experience.

The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) applicable to interim periods, under the rules and regulations of the United States Securities and Exchange Commission (“SEC”). In the opinion of management, the Company has prepared the accompanying unaudited consolidated financial statements on a basis substantially consistent with the audited consolidated financial statements of the Company as of and for the year ended December 31, 2022, and these consolidated financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair statement of the results of the interim periods presented. All intercompany balances and transactions have been eliminated in consolidation.

The results of operations for the interim periods presented are not necessarily indicative of the results to be expected for any subsequent quarter or for the entire year ending December 31, 2023. The year-end balance sheet data was derived from audited financial statements, but this Form 10-Q does not include all disclosures required under GAAP. Certain information and note disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted under the rules and regulations of the SEC.

These interim financial statements should be read in conjunction with the audited consolidated financial statements and related notes contained in the Company’s Annual Report on Form 10-K filed with the SEC on February 16, 2023. There have been no changes in the Company’s significant accounting policies from those that were disclosed in the Company’s Annual Report on Form 10-K that have had a material impact on our consolidated financial statements and related notes.

Recent Accounting Pronouncements

The Company has implemented all applicable accounting pronouncements that are in effect and there are no new accounting pronouncements that have been issued that would have a material impact on its financial position or results of operations.

Convertible Senior Notes - Additional Information (Detail)		1 Months Ended		9 Months Ended
	Jun. 01, 2022 USD ($)	Jun. 30, 2020 USD ($) $ / shares shares	May 31, 2017 USD ($)	Sep. 30, 2023 d $ / shares shares	Sep. 30, 2022 USD ($)	Nov. 03, 2023 USD ($)
Debt Instrument [Line Items]
Aggregate principal amount paid					$ 1,619,000
Cash received upon settlement	$ 60,500,000				$ 60,483,000
0.375% Convertible Senior Notes Due 2025 [Member]
Debt Instrument [Line Items]
Debt instrument, interest rate, stated percentage		0.375%
Debt instrument, maturity date				Jun. 01, 2025
Debt instrument, payment terms				The interest rate is fixed at 0.375% per annum and is payable semi-annually in arrears on June 1 and December 1 of each year.
Proceeds from issuance of notes		$ 450,100,000
Principal amount of each convertible note		$ 1,000
Debt instrument, conversion ratio		3.5396
Principal amount settlement, Description				The Company expects to settle the principal amount of the 2025 Notes in cash.
Debt instrument, convertible, threshold trading days \| d				20
Debt instrument, convertible, threshold consecutive trading days \| d				30
Debt instrument, conversion price per share \| $ / shares		$ 282.52		$ 282.52
0.375% Convertible Senior Notes Due 2025 [Member] \| Subsequent Event [Member]
Debt Instrument [Line Items]
Principal amount of long term debt						$ 0
0.375% Convertible Senior Notes Due 2025 [Member] \| Capped Call Options [Member]
Debt Instrument [Line Items]
Cost of purchased capped call options		$ 50,600,000
Derivative, price risk option strike price \| $ / shares		$ 282.52
Derivative, cap price \| $ / shares		$ 426.44
0.375% Convertible Senior Notes Due 2025 [Member] \| Private Offering [Member]
Debt Instrument [Line Items]
Principal amount of long term debt		$ 400,000,000
0.375% Convertible Senior Notes Due 2025 [Member] \| Over-Allotment Options [Member]
Debt Instrument [Line Items]
Principal amount of long term debt		$ 60,000,000
0.375% Convertible Senior Notes Due 2025 [Member] \| Maximum [Member]
Debt Instrument [Line Items]
Percentage of closing price to trigger debt conversion				130.00%
0.375% Convertible Senior Notes Due 2025 [Member] \| Maximum [Member] \| Capped Call Options [Member]
Debt Instrument [Line Items]
Common stock shares covered under capped call transactions \| shares		1,600,000
0.25% Convertible Senior Notes Due 2022 [Member]
Debt Instrument [Line Items]
Debt instrument, interest rate, stated percentage			0.25%
Debt instrument, maturity date				Jun. 01, 2022
Debt instrument, payment terms				The interest rate is fixed at 0.25% per annum and is payable semi-annually in arrears on June 1 and December 1 of each year.
Proceeds from issuance of notes			$ 389,200,000
Number of common shares to be repurchased under convertible note hedge transactions with certain counterparties \| shares				4,200,000
Hedging option strike price per common stock \| $ / shares				$ 94.77
Aggregate principal amount paid	19,400,000
Conversion premium in excess of principal amount	$ 60,400,000
0.25% Convertible Senior Notes Due 2022 [Member] \| Common Stock [Member]
Debt Instrument [Line Items]
Warrants holders option to purchase number of shares of company’s common stock \| shares				4,200,000
Warrants exercise price per share \| $ / shares				$ 115.8
Shares settled and issued \| shares				800,000
0.25% Convertible Senior Notes Due 2022 [Member] \| Warrants [Member]
Debt Instrument [Line Items]
Warrant exercised \| shares				1,400,000
0.25% Convertible Senior Notes Due 2022 [Member] \| Private Offering [Member]
Debt Instrument [Line Items]
Principal amount of long term debt			350,000,000
0.25% Convertible Senior Notes Due 2022 [Member] \| Over-Allotment Options [Member]
Debt Instrument [Line Items]
Principal amount of long term debt			$ 50,000

Unaudited Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Operating Activities:
Net loss	$ (162,691)	$ (97,113)
Adjustments to reconcile net loss to net cash and cash equivalents provided by operating activities, net of acquisitions
Depreciation and amortization	53,508	42,625
Stock-based compensation	318,545	199,081
Restructuring charges	64,938
Gain on strategic investments	0	(4,200)
Provision for (benefit from) deferred income taxes	4,943	(589)
Amortization of debt discount and issuance costs	1,477	1,509
Accretion of bond discount	(30,213)	(3,267)
Unrealized currency translation	(1,380)	480
Changes in assets and liabilities
Accounts receivable	13,178	(20,135)
Prepaid expenses and other assets	(36,023)	(8,863)
Deferred commission expense	(54,335)	(22,210)
Right-of-use assets	23,244	19,622
Accounts payable	(5,165)	10,660
Accrued expenses and other liabilities	44,867	16,455
Operating lease liabilities	(28,933)	(14,589)
Deferred revenue	40,699	63,743
Net cash and cash equivalents provided by operating activities	246,659	183,209
Investing Activities:
Purchases of investments	(1,137,283)	(1,258,919)
Maturities of investments	1,154,784	1,017,306
Sale of investments		124,998
Equity method investment	(2,250)	(1,900)
Purchases of intangible assets		(10,000)
Purchases of property and equipment	(25,031)	(31,384)
Purchases of strategic investments	(9,250)	(19,872)
Capitalization of software development costs	(49,288)	(31,350)
Net cash and cash equivalents used in investing activities	(68,318)	(211,121)
Financing Activities:
Employee taxes paid related to the net share settlement of stock-based awards	(7,571)	(9,954)
Proceeds related to the issuance of common stock under stock plans	37,934	29,718
Proceeds from settlement of Convertible Note Hedges related to the 2022 Convertible Notes		60,483
Payment for settlement of 2022 Convertible Notes		(79,807)
Repayment of 2025 Convertible Notes attributable to the principal		(1,619)
Net cash and cash equivalents provided by (used in) financing activities	30,363	(1,179)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	(4,181)	(16,263)
Net increase (decrease) increase in cash, cash equivalents and restricted cash	204,523	(45,354)
Cash, cash equivalents and restricted cash, beginning of period	334,175	380,042
Cash, cash equivalents and restricted cash, end of period	538,698	334,688
Supplemental cash flow disclosure:
Cash paid for income taxes	11,465	3,883
Cash paid for interest	861	885
Right-of-use assets obtained in exchange for operating lease liabilities	4,668	5,136
Right-of-use asset reductions related to operating lease terminations	(1,210)
Non-cash investing and financing activities:
Capital expenditures incurred but not yet paid	7,257	1,118
Asset retirement obligations	$ 201	$ 1,135

Segment Information and Geographic Data (Tables)

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

Revenues by Geographical Region

Revenues by geographical region:


	Three Months Ended September 30,						Nine Months Ended September 30,
	2023			2022			2023			2022
	(in thousands)
Americas	$	337,113		$	276,613		$	966,762		$	777,960
Europe		174,428			128,934			488,009			373,264
Asia Pacific		46,016			38,411			133,544			110,089
Total	$	557,557		$	443,958		$	1,588,315		$	1,261,313
Percentage of revenues generated outside of the Americas		40	%		38	%		39	%		38	%

Long Lived Assets by Geographical Region

Total long-lived assets by geographical region:


	As of September 30, 2023			As of December 31, 2022
	(in thousands)
Americas	$	240,010		$	290,977
Europe		110,690			123,311
Asia Pacific		8,732			10,243
Total long-lived assets	$	359,432		$	424,531
Percentage of long-lived assets held outside of the Americas		33	%		31	%

Unaudited Consolidated Statements of Comprehensive Loss (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Statement of Comprehensive Income [Abstract]
Changes in unrealized gain (loss) on investments, income taxes	$ 0	$ 0	$ 0	$ 0

Business Acquisition - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2022
Business Acquisition [Line Items]
Income tax benefit	$ (1,412)	$ 1,748	$ 14,233	$ 5,313
Business acquisition, estimated useful life of customer relationships					7 years

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

+ References + Details

Capitalized Software Development Costs - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Capitalized Computer Software, Net [Abstract]
Amortization of software development costs, exclusive of costs recorded within property and equipment	$ 12.6	$ 8.5	$ 33.1	$ 23.1

Insider Trading Arrangements

9 Months Ended

Sep. 30, 2023

Trading Arrangements, by Individual

Material Terms of Trading Arrangement

The following table describes contracts, instructions or written plans for the sale or purchase of our securities adopted by our directors and certain officers during the second quarter of 2023, each of which is intended to satisfy the affirmative defense conditions of Exchange Act Rule 10b5-1(c), referred to as Rule 10b5-1 trading plans.


Name	Action Taken	Nature of Trading Arrangement	Duration of Trading Arrangement	Aggregate Number of Securities
Ron Gill (Director)	Adoption (August 10, 2023)	Trading plan intended to satisfy the affirmative defense conditions of Exchange Act Rule 10b5-1(c)	218 days	4,075 shares
Lorrie Norrington (Director)	Adoption (August 15, 2023)	Trading plan intended to satisfy the affirmative defense conditions of Exchange Act Rule 10b5-1(c)	213 days	350 shares

Rule 10b5-1 Arrangement Adopted

true

Ron Gill [Member]

Trading Arrangements, by Individual

Ron Gill

Director

August 10, 2023

218 days

4,075

Lorrie Norrington [Member]

Trading Arrangements, by Individual

Lorrie Norrington

Director

August 15, 2023

213 days

350

Revenues	9 Months Ended
Revenues	Sep. 30, 2023
Revenue from Contract with Customer [Abstract]
Revenues	2. Revenues Disaggregation of Revenue The Company provides disaggregation of revenue based on geographic region (Note 13) and based on the subscription versus professional services and other classification on the consolidated statements of operations as it believes these best depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. Deferred Revenue and Deferred Commission Expense Amounts that have been invoiced are recorded in accounts receivable and deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. Deferred revenue represents amounts billed for which revenue has not yet been recognized. Deferred revenue that will be recognized during the succeeding 12-month period is recorded as current deferred revenue, and the remaining portion is recorded as long-term deferred revenue. Deferred revenue during the nine months ended September 30, 2023 increased by $36.7 million resulting from $594.3 million of additional invoicing and was offset by revenue recognized of $557.6 million during the same period. $328.8 million of revenue was recognized during the three months ended September 30, 2023 that was included in deferred revenue at the beginning of the period. $506.4 million of revenue was recognized during the nine months ended September 30, 2023 that was included in deferred revenue at the beginning of the period. As of September 30, 2023, approximately $687.0 million of revenue is expected to be recognized from remaining performance obligations for contracts with original performance obligations that exceed one year. The Company expects to recognize revenue on approximately 91% of these remaining performance obligations over the next 24 months, with the balance recognized thereafter. Additional contract liabilities of $3.7 million and $3.0 million were included in accrued expenses and other current liabilities on the consolidated balance sheet as of September 30, 2023 and December 31, 2022. The incremental direct costs of obtaining a contract, which primarily consist of sales and partner commissions paid for new subscription contracts, are deferred and amortized on a straight-line basis over a period of approximately two to four years. The two to four-year period has been determined by taking into consideration the type of product sold, the commitment term of the customer contract, the nature of the Company’s technology development life-cycle, and an estimated customer relationship period. Sales and partner commissions for upgrade contracts are deferred and amortized on a straight-line basis over the remaining estimated customer relationship period of the related customer. Deferred commission expense that will be recorded as expense during the succeeding 12-month period is recorded as current deferred commission expense, and the remaining portion is recorded as long-term deferred commission expense. Deferred commission expense during the three months ended September 30, 2023 increased by $15.0 million as a result of deferring incremental costs of obtaining a contract of $42.1 million and was offset by amortization of $27.1 million during the same period. Deferred commission expense during the nine months ended September 30, 2023 increased by $52.8 million as a result of deferring incremental costs of obtaining a contract of 125.0 million and was offset by amortization of 72.2 million during the same period.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Changes in Stockholders' Equity - Summary of Changes in Stockholders' Equity (Parenthetical) (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2023	Jun. 30, 2022
Stockholders' Equity Note [Abstract]
Unrealized gain (loss) on investments, tax	$ 0	$ 0	$ 0	$ 0

Unaudited Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Statement of Financial Position [Abstract]
Accounts receivable, net of allowance for doubtful accounts	$ 4,378	$ 3,266

Fair Value of Financial Instruments (Tables)

9 Months Ended

Sep. 30, 2023

Fair Value Disclosures [Abstract]

Schedule of Fair Value Measurements of Financial Assets and Liabilities

The following table details the fair value measurements within the fair value hierarchy of the Company’s financial assets and liabilities at September 30, 2023 and December 31, 2022:


	September 30, 2023
	Level 1		Level 2		Level 3		Total
	(in thousands)
Cash equivalents and investments:
Money market funds	$	215,494	$	—	$	—	$	215,494
Commercial paper		—		21,845		—		21,845
Corporate bonds		—		227,155		—		227,155
U.S. Government agency securities		—		85,894		—		85,894
U.S. Treasury securities		—		886,446		—		886,446
Restricted cash:
Money market funds		—		3,153		—		3,153
Total	$	215,494	$	1,224,493	$	—	$	1,439,987


	December 31, 2022
	Level 1		Level 2		Level 3		Total
	(in thousands)
Cash equivalents and investments:
Money market funds	$	11,518	$	—	$	—	$	11,518
Commercial paper		—		16,036		—		16,036
Corporate bonds		—		261,918		—		261,918
U.S. Government agency securities		—		39,965		—		39,965
U.S. Treasury securities		—		876,534		—		876,534
Restricted cash:
Money market funds		—		3,153		—		3,153
Total	$	11,518	$	1,197,606	$	—	$	1,209,124

Summary of Composition of Short and Long Term Investments

The following tables summarize the composition of our short- and long-term investments at September 30, 2023 and December 31, 2022.


	September 30, 2023
	Amortized Cost		Unrealized Gains		Unrealized Losses			Aggregate Fair Value
	(in thousands)
Commercial paper	$	12,892	$	—	$	—		$	12,892
Corporate bonds		229,363		—		(2,208	)		227,155
U.S. Government agency securities		86,755		—		(861	)		85,894
U.S. Treasury securities		887,854		1		(1,409	)		886,446
Total	$	1,216,864	$	1	$	(4,478	)	$	1,212,387


	December 31, 2022
	Amortized Cost		Unrealized Gains		Unrealized Losses			Aggregate Fair Value
	(in thousands)
Commercial paper	$	16,036	$	—	$	—		$	16,036
Corporate bonds		265,875		9		(3,966	)		261,918
U.S. Government agency securities		40,908		1		(944	)		39,965
U.S. Treasury securities		881,428		14		(4,908	)		876,534
Total	$	1,204,247	$	24	$	(9,818	)	$	1,194,453

Summary of Contractual Maturities of Short and Long Term Investments

The contractual maturities of short-term and long-term investments held at September 30, 2023 and December 31, 2022 are as follows:


	September 30, 2023				December 31, 2022
	Amortized Cost Basis		Aggregate Fair Value		Amortized Cost Basis		Aggregate Fair Value
	(in thousands)				(in thousands)
Due within one year	$	1,064,497	$	1,061,526	$	1,089,250	$	1,081,662
Due after 1 year through 2 years		152,367		150,861		114,997		112,791
Total	$	1,216,864	$	1,212,387	$	1,204,247	$	1,194,453

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

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+ Details

Capitalized Software Development Costs (Tables)

9 Months Ended

Sep. 30, 2023

Research and Development [Abstract]

Summary of Capitalized Software Development Costs, Exclusive of those Recorded within Property and Equipment

Capitalized software development costs, exclusive of those recorded within property and equipment, consisted of the following:


	September 30, 2023			December 31, 2022
	(in thousands)
Gross capitalized software development costs	$	235,146		$	174,732
Accumulated amortization		(138,577	)		(110,942	)
Capitalized software development costs, net	$	96,569		$	63,790

Changes in Accumulated Other Comprehensive Loss - Changes in Accumulated Other Comprehensive Loss (Detail) $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Accumulated Other Comprehensive Income Loss [Line Items]
Beginning Balance, Amount	$ 992,224
Other comprehensive gain before reclassifications	3,512
Ending Balance, Amount	1,186,339
Cumulative Translation Adjustment [Member]
Accumulated Other Comprehensive Income Loss [Line Items]
Beginning Balance, Amount	(3,070)
Other comprehensive gain before reclassifications	(1,805)
Ending Balance, Amount	(4,875)
Unrealized Loss on Investments [Member]
Accumulated Other Comprehensive Income Loss [Line Items]
Beginning Balance, Amount	(9,820)
Other comprehensive gain before reclassifications	5,317
Ending Balance, Amount	(4,503)
Accumulated Other Comprehensive Loss [Member]
Accumulated Other Comprehensive Income Loss [Line Items]
Beginning Balance, Amount	(12,890)
Ending Balance, Amount	$ (9,378)

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

- Definition

Amount of equity (deficit) attributable to parent. Excludes temporary equity and equity attributable to noncontrolling interest.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
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+ Details

Unaudited Consolidated Statements of Stockholders' Equity - USD ($) shares in Thousands, $ in Thousands	Total	0.375%Convertible Senior Notes Due 2025 as Liability Component [Member]	0.25% Convertible Senior Notes Due 2022 as Liability Component [Member]	Common Stock [Member]	Treasury Stock [Member]	Additional Paid-In Capital [Member]	Additional Paid-In Capital [Member] 0.375%Convertible Senior Notes Due 2025 as Liability Component [Member]	Additional Paid-In Capital [Member] 0.25% Convertible Senior Notes Due 2022 as Liability Component [Member]	Accumulated Other Comprehensive Income (Loss) [Member]	Accumulated Deficit [Member]
Beginning Balance, Amount at Dec. 31, 2021	$ 873,799			$ 47		$ 1,436,089			$ (1,339)	$ (560,998)
Beginning Balance, Shares at Dec. 31, 2021				47,390	910
Issuance of common stock under stock plans	$ 20,693			$ 1		$ 20,692
Issuance of common stock under stock plans, Shares				506
Restricted stock units taxes paid in cash, Shares	(7,763)					(7,763)
Stock-based compensation	$ 130,549					$ 130,549
Conversion of Notes		$ (691)	$ (60,422)				$ (691)	$ (60,422)
Settlement of Convertible Note Hedges	60,483					60,483
Cumulative adjustment from adoption of convertible debt standard	(69,801)					(101,167)				31,366
Cumulative translation adjustment	(3,025)								(3,025)
Unrealized gain on investments, net of income taxes	(6,653)								(6,653)
Net loss	(65,702)									(65,702)
Ending Balance, Amount at Jun. 30, 2022	871,467			$ 48		1,477,770			(11,017)	(595,334)
Ending Balance, Shares at Jun. 30, 2022				47,896	910
Beginning Balance, Amount at Dec. 31, 2021	873,799			$ 47		1,436,089			(1,339)	(560,998)
Beginning Balance, Shares at Dec. 31, 2021				47,390	910
Net loss	(97,113)
Ending Balance, Amount at Sep. 30, 2022	906,697			$ 48		1,550,905			(17,511)	(626,745)
Ending Balance, Shares at Sep. 30, 2022				48,255	910
Beginning Balance, Amount at Jun. 30, 2022	871,467			$ 48		1,477,770			(11,017)	(595,334)
Beginning Balance, Shares at Jun. 30, 2022				47,896	910
Issuance of common stock under stock plans	799					799
Issuance of common stock under stock plans, Shares				193
Restricted stock units taxes paid in cash	(2,191)					(2,191)
Stock-based compensation	74,527					74,527
Settlement of Warrants				166
Cumulative translation adjustment	(2,793)								(2,793)
Unrealized gain on investments, net of income taxes	(3,701)								(3,701)
Net loss	(31,411)									(31,411)
Ending Balance, Amount at Sep. 30, 2022	906,697			$ 48		1,550,905			(17,511)	(626,745)
Ending Balance, Shares at Sep. 30, 2022				48,255	910
Beginning Balance, Amount at Dec. 31, 2022	992,224			$ 49		1,647,446			(12,890)	(642,381)
Beginning Balance, Shares at Dec. 31, 2022				49,217	910
Issuance of common stock under stock plans	23,979			$ 1		23,978
Issuance of common stock under stock plans, Shares				635
Restricted stock units taxes paid in cash	(4,102)					(4,102)
Restricted stock units taxes paid in cash, Shares				(11)
Stock-based compensation	223,087					223,087
Cumulative translation adjustment	1,026								1,026
Unrealized gain on investments, net of income taxes	3,479								3,479
Net loss	(157,228)									(157,228)
Ending Balance, Amount at Jun. 30, 2023	1,082,465			$ 50		1,890,409			(8,385)	(799,609)
Ending Balance, Shares at Jun. 30, 2023				49,841	910
Beginning Balance, Amount at Dec. 31, 2022	992,224			$ 49		1,647,446			(12,890)	(642,381)
Beginning Balance, Shares at Dec. 31, 2022				49,217	910
Net loss	(162,691)
Ending Balance, Amount at Sep. 30, 2023	1,186,339			$ 50		2,000,739			(9,378)	(805,072)
Ending Balance, Shares at Sep. 30, 2023				50,114	910
Beginning Balance, Amount at Jun. 30, 2023	1,082,465			$ 50		1,890,409			(8,385)	(799,609)
Beginning Balance, Shares at Jun. 30, 2023				49,841	910
Issuance of common stock under stock plans	1,316					1,316
Issuance of common stock under stock plans, Shares				280
Restricted stock units taxes paid in cash	(3,468)					(3,468)
Restricted stock units taxes paid in cash, Shares				(7)
Stock-based compensation	112,482					112,482
Cumulative translation adjustment	(2,832)								(2,832)
Unrealized gain on investments, net of income taxes	1,839								1,839
Net loss	(5,463)									(5,463)
Ending Balance, Amount at Sep. 30, 2023	$ 1,186,339			$ 50		$ 2,000,739			$ (9,378)	$ (805,072)
Ending Balance, Shares at Sep. 30, 2023				50,114	910

Restricted Cash

9 Months Ended

Sep. 30, 2023

Cash and Cash Equivalents [Abstract]

Restricted Cash

5. Restricted Cash

The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown in the statement of cash flows for the three months ended September 30, 2023 and 2022.


	September 30, 2023		September 30, 2022		December 31, 2022
	(in thousands)
Cash and cash equivalents	$	535,545	$	331,659	$	331,022
Restricted cash, included in prepaid expenses and other current assets and other assets		3,153		3,029		3,153
Total cash, cash equivalents, and restricted cash	$	538,698	$	334,688	$	334,175

Restricted Cash (Tables)

9 Months Ended

Sep. 30, 2023

Cash and Cash Equivalents [Abstract]

Summary of Reconciliation of Cash, Cash Equivalents and Restricted Cash


	September 30, 2023		September 30, 2022		December 31, 2022
	(in thousands)
Cash and cash equivalents	$	535,545	$	331,659	$	331,022
Restricted cash, included in prepaid expenses and other current assets and other assets		3,153		3,029		3,153
Total cash, cash equivalents, and restricted cash	$	538,698	$	334,688	$	334,175

Stock-Based Compensation Expense - Schedule of Stock-Based Compensation Expense by Award Type (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 107,506	$ 72,213	$ 318,545	$ 199,081
Options [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	2,958	2,551	8,798	7,692
RSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	96,638	66,520	287,575	182,773
PSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	3,866		9,882
ESPP [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 4,044	$ 3,142	$ 12,290	$ 8,616

Convertible Senior Notes (Tables)

9 Months Ended

Sep. 30, 2023

0.375%Convertible Senior Notes Due 2025 as Liability Component [Member]

Debt Instrument [Line Items]

Schedule of Net Carrying Amount of Notes

The net carrying amount of the liability component of the 2025 Notes is as follows:


	As of September 30, 2023			As of December 31, 2022
	(in thousands)
Principal	$	459,078		$	459,083
Unamortized issuance costs		(3,379	)		(4,856	)
Net carrying amount	$	455,699		$	454,227

0.375% Convertible Senior Notes Due 2025 [Member]

Debt Instrument [Line Items]

Schedule of Interest Expense

Interest expense related to the 2025 Notes is as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)
Contractual interest expense	$	431	$	431	$	1,291	$	1,291
Amortization of issuance costs		497		492		1,477		1,465
Total interest expense	$	928	$	923	$	2,768	$	2,756

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Document and Entity Information - shares	9 Months Ended
Document and Entity Information - shares	Sep. 30, 2023	Nov. 03, 2023
Entity Information [Line Items]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Sep. 30, 2023
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q3
Trading Symbol	HUBS
Entity Registrant Name	HubSpot, Inc.
Entity Central Index Key	0001404655
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Title of 12(b) Security	Common Stock, par value $0.001 per share
Security Exchange Name	NYSE
Entity File Number	001-36680
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-2632791
Entity Address, Address Line One	Two Canal Park
Entity Address, City or Town	Cambridge
Entity Address, State or Province	MA
Entity Address, Postal Zip Code	02141
City Area Code	888
Local Phone Number	482-7768
Document Quarterly Report	true
Document Transition Report	false
Entity Common Stock, Shares Outstanding		50,330,543

Stock-Based Compensation Expense

9 Months Ended

Sep. 30, 2023

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation Expense

12. Stock-Based Compensation Expense

The following two tables show stock-based compensation expense by award type and where the stock-based compensation expense is recorded in the Company’s consolidated statements of operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Options	$	2,958	$	2,551	$	8,798	$	7,692
RSUs		96,638		66,520		287,575		182,773
PSUs		3,866		—		9,882		—
Employee stock purchase plan		4,044		3,142		12,290		8,616
Total stock-based compensation expense	$	107,506	$	72,213	$	318,545	$	199,081

In the first quarter of 2023, the Compensation Committee of the Board of Directors approved the grant of performance-based restricted stock units (“PSUs”) that are eligible to be earned upon the achievement of a pre-determined revenue growth metric. To the extent earned, 33% of the PSUs will vest in the first quarter of 2024 and the remaining 67% will vest in eight equal quarterly installments thereafter. No PSUs will be earned if the pre-determined revenue growth metric is not achieved, and the overall number of shares that may be earned shall not exceed 150% of the target award. Stock-based compensation costs for PSUs are recognized using the graded vesting attribution method over the requisite service period.

Effect of stock-based compensation expense on income by line item:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Cost of revenue, subscription	$	3,157	$	2,311	$	9,110	$	6,516
Cost of revenue, professional services and other		1,201		1,168		3,748		3,251
Research and development		49,460		28,585		146,845		77,269
Sales and marketing		34,439		28,060		103,233		77,113
General and administrative		19,249		12,089		55,609		34,932
Total stock-based compensation expense	$	107,506	$	72,213	$	318,545	$	199,081

Capitalized software development costs excluded from stock-based compensation expense is $6.9 million for the three months ended September 30, 2023, $21.0 million for the nine months ended September 30, 2023, $3.4 million for the three months ended

September 30, 2022, and $9.0 million for the nine months ended September 30, 2022. Also excluded in the nine months ended September 30, 2023 is $1.0 million of stock-based compensation expense incurred in connection with the Restructuring Plan. See Note 15 for more details.

Stock-Based Compensation Expense (Tables)

9 Months Ended

Sep. 30, 2023

Share-Based Payment Arrangement [Abstract]

Schedule of Stock-Based Compensation Expense by Award Type

The following two tables show stock-based compensation expense by award type and where the stock-based compensation expense is recorded in the Company’s consolidated statements of operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Options	$	2,958	$	2,551	$	8,798	$	7,692
RSUs		96,638		66,520		287,575		182,773
PSUs		3,866		—		9,882		—
Employee stock purchase plan		4,044		3,142		12,290		8,616
Total stock-based compensation expense	$	107,506	$	72,213	$	318,545	$	199,081

Effect of Stock-Based Compensation on Income by Line Item

Effect of stock-based compensation expense on income by line item:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Cost of revenue, subscription	$	3,157	$	2,311	$	9,110	$	6,516
Cost of revenue, professional services and other		1,201		1,168		3,748		3,251
Research and development		49,460		28,585		146,845		77,269
Sales and marketing		34,439		28,060		103,233		77,113
General and administrative		19,249		12,089		55,609		34,932
Total stock-based compensation expense	$	107,506	$	72,213	$	318,545	$	199,081

Intangible Assets - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended			9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Purchase of rights to domain name			$ 10.0
Estimated useful life			7 years
Amortization expense	$ 0.4	$ 0.4		$ 1.1	$ 0.7

Business Acquisition - Summary of Fair Value of Assets Acquired and Liabilities Assumed (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Business Acquisition [Line Items]
Goodwill	$ 46,050	$ 46,227

- Definition

Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.

+ References + Details

Property and Equipment, Net

9 Months Ended

Sep. 30, 2023

Property, Plant and Equipment [Abstract]

Property and Equipment, Net

6. Property and Equipment, Net

Property and equipment, net consists of the following:


	September 30, 2023			December 31, 2022
	(in thousands)
Computer equipment and purchased software	$	16,029		$	17,710
Employee related computer equipment		46,966			46,399
Furniture and fixtures		19,780			21,232
Leasehold improvements		101,519			98,427
Internal-use software		43,924			32,205
Construction in progress		13,383			1,699
Total property and equipment		241,601			217,672
Less accumulated depreciation		(136,652	)		(112,445	)
Property and equipment, net	$	104,949		$	105,227

Depreciation and amortization expense on property and equipment was $7.7 million for the three months ended September 30, 2023, $21.8 million for the nine months ended September 30, 2023, $7.4 million for the three months ended September 30, 2022, and $20.6 million for the nine months ended September 30, 2022.

As part of the Restructuring Plan (defined in Note 15), the Company disposed of $0.1 million of fixed assets, net, in the three months ended September 30, 2023 and $1.4 million in the nine months ended September 30, 2023. The Company also recorded accelerated depreciation expense for fixed assets in connection with the lease abandonments as part of the Restructuring Plan. See Note 15 for more information.

Leases - Schedule of Operating Sublease Income Generated under Operating Lease Agreements (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Leases [Abstract]
Operating sublease income	$ 1,953	$ 1,037	$ 5,995	$ 3,325

Stock-Based Compensation Expense - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended			9 Months Ended
	Mar. 31, 2024	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense		$ 107,506	$ 72,213	$ 318,545	$ 199,081
Restructuring Plan [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation expense				$ 1,000
PSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Description of the remaining percentage of earned grant to be paid				67.00%
Vesting installment thereafter description				vest in eight equal quarterly installments thereafter
Description of remaining percentage of earned grants to be paid				remaining 67% will vest in eight equal quarterly installments thereafter
Not to exceed target award percentage of overall shares earned				150.00%
Stock-based compensation expense		3,866		$ 9,882
PSUs [Member] \| Forecast [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Vesting percentage of earned grants	33.00%
Capitalized Software and PP&E [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Capitalized software development costs excluded from stock based compensation		$ 6,900	$ 3,400	$ 21,000	$ 9,000

Convertible Senior Notes

9 Months Ended

Sep. 30, 2023

Debt Disclosure [Abstract]

Convertible Senior Notes

8. Convertible Senior Notes

2025 Convertible Senior Notes and Capped Call Options

In June 2020, the Company issued $400 million aggregate principal amount of 0.375% convertible senior notes due June 1, 2025 (the “2025 Notes”) in a private offering and an additional $60 million aggregate principal amount of the 2025 Notes pursuant to the exercise in full of the over-allotment options of the initial purchasers. The interest rate is fixed at 0.375% per annum and is payable semi-annually in arrears on June 1 and December 1 of each year. The total net proceeds from the debt offering, after deducting initial purchase discounts and debt issuance costs, were approximately $450.1 million.

Each $1,000 of principal amount of the 2025 Notes will initially be convertible into 3.5396 shares of the Company’s common stock (the “Conversion Option of the 2025 Notes”), which is equivalent to an initial conversion price of approximately $282.52 per share, subject to adjustment upon the occurrence of certain specified events. On or after March 1, 2025 until the close of business on the second scheduled trading day immediately preceding the maturity date, holders may convert their 2025 Notes at any time. The 2025 Notes will be convertible at the option of the holders prior to the close of business on the business day immediately preceding March 1, 2025 under certain circumstances as described in the indenture governing the 2025 Notes (the “Indenture”). Upon conversion, the Company will pay or deliver, as the case may be, cash, shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, at the Company’s election. The Company expects to settle the principal amount of

the 2025 Notes in cash. Because the last reported sale price of the Company’s common stock for at least 20 trading days during the period of 30 consecutive trading days ending on the last trading day of the calendar quarter ended September 30, 2023 was equal to or greater than 130% of the applicable conversion price on each applicable trading day, the 2025 Notes are convertible at the option of the holders thereof during the calendar quarter ending December 31, 2023. As of November 3, 2023, the Company has not received any material conversion notices.

The net carrying amount of the liability component of the 2025 Notes is as follows:


	As of September 30, 2023			As of December 31, 2022
	(in thousands)
Principal	$	459,078		$	459,083
Unamortized issuance costs		(3,379	)		(4,856	)
Net carrying amount	$	455,699		$	454,227

Interest expense related to the 2025 Notes is as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)
Contractual interest expense	$	431	$	431	$	1,291	$	1,291
Amortization of issuance costs		497		492		1,477		1,465
Total interest expense	$	928	$	923	$	2,768	$	2,756

In connection with the offering of the 2025 Notes, the Company purchased capped call options (“Capped Call Options”) with respect to its common stock for $50.6 million. The Capped Call Options are purchased call options that give the Company the option to purchase up to approximately 1.6 million shares of its common stock for $282.52 per share, which corresponds to the approximate initial conversion price of the 2025 Notes. The Capped Call Options were purchased in order to offset potential dilution to the Company’s common stock upon any conversion of the 2025 Notes, subject to a cap of $426.44 per share, and expire concurrently with the 2025 Notes. The $50.6 million paid for the Capped Call Options is recorded in stockholders’ equity as a reduction in additional paid-in capital and are not accounted for as separate derivative financial instruments.

2022 Convertible Senior Notes, Convertible Note Hedge and Warrant

In May 2017, the Company issued $350.0 million aggregate principal amount of 0.25% convertible senior notes due June 1, 2022 (the “2022 Notes”) in a private offering and an additional $50 million aggregate principal amount of the 2022 Notes pursuant to the exercise in full of the over-allotment options of the initial purchasers. of the 2022 Notes. The interest rate is fixed at 0.25% per annum and is payable semi-annually in arrears on June 1 and December 1 of each year. The total net proceeds from the debt offering, after deducting initial purchase discounts and debt issuance costs, were approximately $389.2 million. In connection with the offering of the 2022 Notes, the Company entered into convertible note hedge transactions (the “Convertible Note Hedges”) with certain counterparties in which the Company has the option to purchase (subject to adjustment for certain specified events) up to approximately 4.2 million shares of the Company’s common stock at a price of approximately $94.77 per share. In addition, the Company sold warrants (the “Warrants”) to certain bank counterparties whereby the holders of the Warrants have the option to initially purchase (subject to adjustment for certain specified events) a total of approximately 4.2 million shares of the Company’s common stock at a price of $115.8 per share.

On June 1, 2022, upon the maturity of the 2022 Notes, the Company paid $19.4 million to satisfy the aggregate principal amount due and $60.4 million for the conversion premium in excess of the principal amount. The remaining Convertible Note Hedges were settled in cash and the Company received approximately $60.5 million in cash upon settlement. In addition, the remaining 1.4 million shares of Warrants were exercised in the fourth quarter of 2022, which the Company net share settled and issued 0.8 million shares of its common stock.

Property and Equipment, Net (Tables)

9 Months Ended

Sep. 30, 2023

Property, Plant and Equipment [Abstract]

Schedule of Property and Equipment, Net

Property and equipment, net consists of the following:


	September 30, 2023			December 31, 2022
	(in thousands)
Computer equipment and purchased software	$	16,029		$	17,710
Employee related computer equipment		46,966			46,399
Furniture and fixtures		19,780			21,232
Leasehold improvements		101,519			98,427
Internal-use software		43,924			32,205
Construction in progress		13,383			1,699
Total property and equipment		241,601			217,672
Less accumulated depreciation		(136,652	)		(112,445	)
Property and equipment, net	$	104,949		$	105,227

Intangible Assets

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets

14. Intangible Assets

In the three months ended June 30, 2022, the Company purchased the rights to the domain name "connect.com" for $10.0 million. The domain is being used to host a networked community for customers, Solutions Partners, and prospects. The cost is amortized on a straight-line basis over its estimated useful life of seven years. Amortization expense was $0.4 million for the three months ended September 30, 2023, $1.1 million for the nine months ended September 30, 2023, $0.4 million for the three months ended September 30, 2022, and $0.7 million in the nine months ended September 30, 2022. The expense is included in sales and marketing expense in the consolidated statements of operations.

Restructuring Plan

9 Months Ended

Sep. 30, 2023

Restructuring and Related Activities [Abstract]

Restructuring Plan

15. Restructuring Plan

On January 25, 2023, the Company's board of directors authorized a restructuring plan (the “Restructuring Plan”) that is designed to reduce operating costs and enable investment in key opportunities for long-term growth while driving continued profitability. The Restructuring Plan includes a reduction of the Company’s workforce by approximately 7% and a global lease consolidation to create higher density across our workspaces.

During the nine months ended September 30, 2023, the Company terminated and abandoned various leases of office spaces globally. The Company recorded a reduction in right-of-use assets of $44.6 million and an increase in lease liabilities of $6.3 million

for these leases during the period upon the lease terminations or abandonments. In the three months ended September 30, 2023, the Company incurred $0.8 million of restructuring charges in connection with these leases. In the nine months ended September 30, 2023, the Company incurred $93.3 million of restructuring charges, composed of $66.4 million related to facilities and $26.9 million for severance, employee related benefits, and other costs, including $1.0 million of stock-based compensation expense. The charges are recorded to the restructuring line item within the consolidated statements of operations.

The following table summarizes the Company's restructuring liabilities as of September 30, 2023:


	Workforce reduction			Lease consolidation
	(in thousands)
Beginning balance at January 1, 2023	$	—		$	—
Charges		26,838			65,612
Non-cash items		(953	)		(63,370	)
Payments		(25,885	)		(2,242	)
Ending balance at June 30, 2023	$	—		$	—
Charges		—			846
Non-cash items		—			—
Payments		—			(846	)
Ending balance at September 30, 2023	$	—		$	—

The actions associated with the global lease consolidation under the Restructuring Plan are expected to be completed in 2023. The Company estimates that it will incur additional charges of approximately $2.0 million to $4.0 million related to the lease consolidation.

Fair Value of Financial Instruments

9 Months Ended

Sep. 30, 2023

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

4. Fair Value of Financial Instruments

The Company measures certain financial assets at fair value. Fair value is determined based upon the exit price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants, as determined by either the principal market or the most advantageous market. Inputs used in the valuation techniques to derive fair values are classified based on a three-level hierarchy, as follows:

•

Level 1 — Quoted prices in active markets for identical assets or liabilities.

•

Level 2 — Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets with insufficient volume or infrequent transactions (less active markets); or model-derived valuations in which all significant inputs are observable or can be derived principally from or corroborated by observable market data for substantially the full term of the assets or liabilities.

•

Level 3 — Unobservable inputs to the valuation methodology that are significant to the measurement of fair value of assets or liabilities.

The following table details the fair value measurements within the fair value hierarchy of the Company’s financial assets and liabilities at September 30, 2023 and December 31, 2022:


	September 30, 2023
	Level 1		Level 2		Level 3		Total
	(in thousands)
Cash equivalents and investments:
Money market funds	$	215,494	$	—	$	—	$	215,494
Commercial paper		—		21,845		—		21,845
Corporate bonds		—		227,155		—		227,155
U.S. Government agency securities		—		85,894		—		85,894
U.S. Treasury securities		—		886,446		—		886,446
Restricted cash:
Money market funds		—		3,153		—		3,153
Total	$	215,494	$	1,224,493	$	—	$	1,439,987


	December 31, 2022
	Level 1		Level 2		Level 3		Total
	(in thousands)
Cash equivalents and investments:
Money market funds	$	11,518	$	—	$	—	$	11,518
Commercial paper		—		16,036		—		16,036
Corporate bonds		—		261,918		—		261,918
U.S. Government agency securities		—		39,965		—		39,965
U.S. Treasury securities		—		876,534		—		876,534
Restricted cash:
Money market funds		—		3,153		—		3,153
Total	$	11,518	$	1,197,606	$	—	$	1,209,124

The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. The fair value of the Company’s investments in certain money market funds is their face value and such instruments are classified as Level 1 and are included in cash and cash equivalents on the consolidated balance sheets. At September 30, 2023 and December 31, 2022, Level 2 securities were priced by pricing vendors. These pricing vendors utilize the most recent observable market information in pricing these securities or, if specific prices are not available for these securities, use other observable inputs like market transactions involving identical or comparable securities.

As of September 30, 2023, the fair value of the 2025 Notes was $818.5 million. The fair value was determined based on the quoted price of the 2025 Notes in an inactive market on the last trading day of the reporting period and has been classified as Level 2 within the fair value hierarchy.

For certain other financial instruments, including accounts receivable, accounts payable, and other current liabilities, the carrying amounts approximate their fair value due to the relatively short maturity of these balances.

Restricted cash is comprised of money market funds related to landlord guarantees for leased facilities. These restricted cash balances have been excluded from our cash and cash equivalents balance on our consolidated balance sheets.

Strategic investments consist of non-controlling equity and debt investments in privately held companies. The Company elected the measurement alternative for these investments without readily determinable fair values and for which the Company does not have the ability to exercise significant influence. These investments are accounted for under the cost method of accounting. Under the cost method of accounting, the non-marketable equity securities are carried at cost less any impairment, plus or minus adjustments resulting from observable price changes in orderly transactions for the identical or a similar investment of the same issuer, which is recorded within the statement of operations. The Company holds $52.9 million of strategic investments without readily determinable fair values at September 30, 2023 and $43.6 million of strategic investments without readily determinable fair values at December 31, 2022. These investments are included in other assets on the consolidated balance sheets.

During the nine months ended September 30, 2022, an acquisition of an entity in which the Company held a strategic investment was completed, which resulted in an observable price change. The Company adjusted the fair value of its investment and recognized a gain of $4.2 million reported in the consolidated statements of operations as other income. There were no other material adjustments to the carrying value of the strategic investments resulting from impairments or observable price changes in the three and nine months ended September 30, 2023 and 2022.

The following tables summarize the composition of our short- and long-term investments at September 30, 2023 and December 31, 2022.


	September 30, 2023
	Amortized Cost		Unrealized Gains		Unrealized Losses			Aggregate Fair Value
	(in thousands)
Commercial paper	$	12,892	$	—	$	—		$	12,892
Corporate bonds		229,363		—		(2,208	)		227,155
U.S. Government agency securities		86,755		—		(861	)		85,894
U.S. Treasury securities		887,854		1		(1,409	)		886,446
Total	$	1,216,864	$	1	$	(4,478	)	$	1,212,387


	December 31, 2022
	Amortized Cost		Unrealized Gains		Unrealized Losses			Aggregate Fair Value
	(in thousands)
Commercial paper	$	16,036	$	—	$	—		$	16,036
Corporate bonds		265,875		9		(3,966	)		261,918
U.S. Government agency securities		40,908		1		(944	)		39,965
U.S. Treasury securities		881,428		14		(4,908	)		876,534
Total	$	1,204,247	$	24	$	(9,818	)	$	1,194,453

For all of our securities for which the amortized cost basis was greater than the fair value at September 30, 2023, the Company has concluded that there is no plan to sell the security nor is it more likely than not that the Company would be required to sell the security before its anticipated recovery. In making the determination as to whether the unrealized loss is other-than-temporary, the Company considered the length of time and extent the investment has been in an unrealized loss position, the financial condition and near-term prospects of the issuers, the issuers’ credit rating and the time to maturity.

Contractual Maturities

The contractual maturities of short-term and long-term investments held at September 30, 2023 and December 31, 2022 are as follows:


	September 30, 2023				December 31, 2022
	Amortized Cost Basis		Aggregate Fair Value		Amortized Cost Basis		Aggregate Fair Value
	(in thousands)				(in thousands)
Due within one year	$	1,064,497	$	1,061,526	$	1,089,250	$	1,081,662
Due after 1 year through 2 years		152,367		150,861		114,997		112,791
Total	$	1,216,864	$	1,212,387	$	1,204,247	$	1,194,453

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Unaudited Consolidated Statements of Stockholders' Equity (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2023	Jun. 30, 2022
Statement of Stockholders' Equity [Abstract]
Unrealized gain (loss) on investments, tax	$ 0	$ 0	$ 0	$ 0

Restricted Cash - Summary of Reconciliation of Cash, Cash Equivalents and Restricted Cash (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022	Sep. 30, 2022
Cash and Cash Equivalents [Abstract]
Cash and cash equivalents	$ 535,545	$ 331,022	$ 331,659
Restricted cash, included in prepaid expenses and other current assets and other assets	$ 3,153	$ 3,153	$ 3,029
Restricted Cash, Asset, Statement of Financial Position [Extensible List]	Prepaid expenses and other current assets	Prepaid expenses and other current assets	Prepaid expenses and other current assets
Total cash, cash equivalents, and restricted cash	$ 538,698	$ 334,175	$ 334,688

Net Loss per Share - Summary of Reconciliation of Denominator Used in Calculation of Basic and Diluted Net Loss Per Share (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2023	Jun. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Earnings Per Share [Abstract]
Net loss	$ (5,463)	$ (31,411)	$ (157,228)	$ (65,702)	$ (162,691)	$ (97,113)
Weighted-average common shares outstanding - basic	50,051	48,067			49,719	47,821
Weighted-average common shares, outstanding — diluted	50,051	48,067			49,719	47,821
Net loss per common share, basic	$ (0.11)	$ (0.65)			$ (3.27)	$ (2.03)
Net loss per common share, diluted	$ (0.11)	$ (0.65)			$ (3.27)	$ (2.03)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

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+ Details

- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

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+ Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Restructuring Plan (Tables)

9 Months Ended

Sep. 30, 2023

Restructuring and Related Activities [Abstract]

Summary of Restructuring Liabilities

The following table summarizes the Company's restructuring liabilities as of September 30, 2023:


	Workforce reduction			Lease consolidation
	(in thousands)
Beginning balance at January 1, 2023	$	—		$	—
Charges		26,838			65,612
Non-cash items		(953	)		(63,370	)
Payments		(25,885	)		(2,242	)
Ending balance at June 30, 2023	$	—		$	—
Charges		—			846
Non-cash items		—			—
Payments		—			(846	)
Ending balance at September 30, 2023	$	—		$	—

Fair Value of Financial Instruments - Summary of Composition of Short and Long Term Investments (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	$ 1,216,864	$ 1,204,247
Unrealized Gains	1	24
Unrealized Losses	(4,478)	(9,818)
Aggregate Fair Value	1,212,387	1,194,453
Commercial Paper [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	12,892	16,036
Aggregate Fair Value	12,892	16,036
Corporate Bonds [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	229,363	265,875
Unrealized Gains		9
Unrealized Losses	(2,208)	(3,966)
Aggregate Fair Value	227,155	261,918
U.S. Government Agency Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	86,755	40,908
Unrealized Gains		1
Unrealized Losses	(861)	(944)
Aggregate Fair Value	85,894	39,965
US Treasury Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	887,854	881,428
Unrealized Gains	1	14
Unrealized Losses	(1,409)	(4,908)
Aggregate Fair Value	$ 886,446	$ 876,534

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aa)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aaa)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-3

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-3

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-3

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-3

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-3

+ Details

Fair Value of Financial Instruments - Summary of Contractual Maturities of Short and Long Term Investments (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Fair Value Disclosures [Abstract]
Amortized Cost Basis, Due within one year	$ 1,064,497	$ 1,089,250
Amortized Cost Basis, Due after 1 year through 2 years	152,367	114,997
Amortized Cost	1,216,864	1,204,247
Aggregate Fair Value, Due within one year	1,061,526	1,081,662
Aggregate Fair Value, Due after 1 year through 2 years	150,861	112,791
Aggregate Fair Value, Total	$ 1,212,387	$ 1,194,453

Unaudited Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Current assets:
Cash and cash equivalents	$ 535,545	$ 331,022
Short-term investments	1,061,526	1,081,662
Accounts receivable - net of allowance for doubtful accounts of $4,378 at September 30, 2023 and $3,266 at December 31, 2022	212,409	226,849
Deferred commission expense	86,913	70,992
Prepaid expenses and other current assets	78,542	44,074
Total current assets	1,974,935	1,754,599
Long-term investments	150,861	112,791
Property and equipment, net	104,949	105,227
Capitalized software development costs, net	96,569	63,790
Right-of-use assets	254,483	319,304
Deferred commission expense, net of current portion	103,488	66,559
Other assets	70,931	58,795
Intangible assets, net	13,382	17,446
Goodwill	46,050	46,227
Total assets	2,815,648	2,544,738
Current liabilities:
Accounts payable	16,808	20,883
Accrued compensation costs	79,450	62,846
Accrued expenses and other current liabilities	134,908	102,122
Operating lease liabilities	29,756	35,928
Deferred revenue	578,280	539,874
Total current liabilities	839,202	761,653
Operating lease liabilities, net of current portion	301,661	316,184
Deferred revenue, net of current portion	4,212	5,904
Other long-term liabilities	28,535	14,546
Convertible senior notes	455,699	454,227
Total liabilities	1,629,309	1,552,514
Commitments and contingencies (Note 10)
Stockholders’ equity:
Common stock	50	49
Additional paid-in capital	2,000,739	1,647,446
Accumulated other comprehensive loss	(9,378)	(12,890)
Accumulated deficit	(805,072)	(642,381)
Total stockholders’ equity	1,186,339	992,224
Total liabilities and stockholders’ equity	$ 2,815,648	$ 2,544,738

Revenues - Additional Information1 (Detail)	Sep. 30, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2023-10-01
Revenue, Initial Application Period Cumulative Effect Transition1 [Line Items]
Revenue remaining performance obligations recognition period	24 months

Commitments and Contingencies

9 Months Ended

Sep. 30, 2023

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

10. Commitments and Contingencies

Contractual Obligations

The Company leases its office facilities under non-cancelable operating leases that expire at various dates through February 2035. Certain leases contain optional termination dates. The table below only includes payments up to the optional termination date. If the Company were to extend leases beyond the optional termination date, the future commitments would increase by approximately $76.2 million.

Included in the table below is an operating lease commitment for a lease that has not yet commenced of approximately $1.3 million.

Future minimum payments under all operating lease agreements as of September 30, 2023 are as follows (in thousands):


Remainder of 2023	$	13,349
2024		52,486
2025		51,578
2026		50,494
2027		46,481
Thereafter		195,810
Total	$	410,198

Future minimum payments under all non-cancelable vendor commitments as of September 30, 2023 and agreements entered into since then are as follows (in thousands):


Remainder of 2023	$	38,985
2024		205,293
2025		215,314
2026		221,088
2027		187,846
Thereafter		184
Total		868,710

Legal Contingencies

From time to time, the Company may become a party to litigation and subject to claims incident to the ordinary course of business, including intellectual property claims, labor and employment claims, and threatened claims, breach of contract claims, tax, and other matters. The Company currently has no material pending litigation.

Commitments and Contingencies - Schedule of Future Minimum Payments (Detail) $ in Thousands	Sep. 30, 2023 USD ($)
Commitments and Contingencies Disclosure [Abstract]
Operating, Remainder of 2023	$ 13,349
Operating, 2024	52,486
Operating, 2025	51,578
Operating, 2026	50,494
Operating, 2027	46,481
Operating, Thereafter	195,810
Total	$ 410,198

Unaudited Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Statement of Comprehensive Income [Abstract]
Net loss	$ (5,463)	$ (31,411)	$ (162,691)	$ (97,113)
Other comprehensive loss:
Foreign currency translation adjustment	(2,832)	(2,793)	(1,805)	(5,818)
Changes in unrealized gain (loss) on investments, net of income taxes of $0 for the three and nine months ended September 30, 2023 and 2022	1,839	(3,701)	5,317	(10,354)
Comprehensive loss	$ (6,456)	$ (37,905)	$ (159,179)	$ (113,285)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Leases

9 Months Ended

Sep. 30, 2023

Leases [Abstract]

Leases

9. Leases

The Company leases office facilities under non-cancelable operating leases that expire at various dates through February 2035.

During the nine months ended September 30, 2023, the lease term began, was amended, or extended for various leases of office spaces globally. The Company recorded an increase of $1.3 million of right-of-use assets and $6.7 million of lease liabilities for these leases during the period upon the lease commencement, amendment, or extension. Refer to Note 15 regarding the lease terminations and abandonments in connection with the Restructuring Plan.

The Company uses its estimated incremental borrowing rate, which is derived from information available at the lease commencement date, in determining the present value of operating lease payments. To determine the estimated incremental borrowing rate, the Company uses publicly available credit ratings for peer companies. The Company estimates the incremental borrowing rate using yields for maturities that are in line with the duration of the lease payments. The weighted average discount rate for operating leases as of September 30, 2023 was 4.9%.

Operating lease expense and cash payments related to operating lease liabilities for the three and nine months ended September 30, 2023 and 2022 are as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Operating lease expense	$	10,230	$	10,695	$	33,139	$	32,392
Cash payments	$	14,701	$	8,094	$	45,827	$	29,033

The Company subleases some of its unused spaces to third parties. Operating sublease income generated under all operating lease agreements for the three and nine months ended September 30, 2023 and 2022 are as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Operating sublease income	$	1,953	$	1,037	$	5,995	$	3,325

Commitments and Contingencies - Additional Information (Detail) $ in Millions	9 Months Ended
	Sep. 30, 2023 USD ($)
Commitments and Contingencies [Line Items]
Increase in future lease commitments	$ 76.2
Lessee operating lease commitments not yet commenced	$ 1.3

Equity Method Investment - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2023	Jun. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Schedule Of Equity Method Investments [Line Items]
Net Income (Loss)	$ (5,463)	$ (31,411)	$ (157,228)	$ (65,702)	$ (162,691)	$ (97,113)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Changes in Accumulated Other Comprehensive Loss

9 Months Ended

Sep. 30, 2023

Equity [Abstract]

Changes in Accumulated Other Comprehensive Loss

11. Changes in Accumulated Other Comprehensive Loss

The following table summarizes the changes in accumulated other comprehensive loss, which is reported as a component of stockholders’ equity, for the nine months ended September 30, 2023.


	Cumulative Translation Adjustment			Unrealized Loss on Investments			Total
	(in thousands)
Beginning balance at January 1, 2023		(3,070	)		(9,820	)		(12,890	)
Other comprehensive gain before reclassifications		(1,805	)		5,317			3,512
Amounts reclassified from accumulated other comprehensive income		—			—			—
Ending balance at September 30, 2023		(4,875	)		(4,503	)		(9,378	)

Net Loss per Share (Tables)

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Summary of Reconciliation of Denominator Used in Calculation of Basic and Diluted Net Loss Per Share

A reconciliation of the denominator used in the calculation of basic and diluted net loss per share is as follows:


	Three Months Ended September 30,						Nine Months Ended September 30,
	2023			2022			2023			2022
Net loss	$	(5,463	)	$	(31,411	)	$	(162,691	)	$	(97,113	)
Weighted-average common shares outstanding — basic		50,051			48,067			49,719			47,821
Dilutive effect of share equivalents resulting from stock options, RSUs, ESPP, PSUs, Warrants and the Conversion Options		—			—			—			—
Weighted-average common shares, outstanding — diluted		50,051			48,067			49,719			47,821
Net loss per share, basic and diluted	$	(0.11	)	$	(0.65	)	$	(3.27	)	$	(2.03	)

Schedule of Potentially Dilutive Common Stock Equivalents

The following table contains all potentially dilutive common stock equivalents.


	As of September 30,
	2023		2022
	(in thousands)
Options to purchase common shares		485		522
RSUs		2,020		1,601
Conversion Option of the 2022 Notes and Warrants		—		844
Conversion Option of the 2025 Notes		1,625		1,625
PSUs		—		—
ESPP		—		7

Segment Information and Geographic Data - Additional Information (Detail) - Segment	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Segment Reporting Information [Line Items]
Number of operating segment			1
Revenue [Member] \| Outside Of United States [Member] \| Geographic Concentration Risk [Member]
Segment Reporting Information [Line Items]
Concentration risk, percentage	47.00%	46.00%	47.00%	46.00%

Leases - Additional Information (Detail) $ in Millions	9 Months Ended
Leases - Additional Information (Detail) $ in Millions	Sep. 30, 2023 USD ($)
Lessee Lease Description [Line Items]
Increase in right-of-use assets	$ 1.3
Increase in operating lease liability	$ 6.7
Weighted average discount rate for operating leases	4.90%

Convertible Senior Notes - Schedule of Net Carrying Amount of Liability Component (Detail) - 0.375%Convertible Senior Notes Due 2025 as Liability Component [Member] - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Debt Instrument [Line Items]
Principal	$ 459,078	$ 459,083
Unamortized issuance costs	(3,379)	(4,856)
Net carrying amount	$ 455,699	$ 454,227

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Capitalized Software Development Costs

9 Months Ended

Sep. 30, 2023

Research and Development [Abstract]

Capitalized Software Development Costs

7. Capitalized Software Development Costs

Capitalized software development costs, exclusive of those recorded within property and equipment, consisted of the following:


	September 30, 2023			December 31, 2022
	(in thousands)
Gross capitalized software development costs	$	235,146		$	174,732
Accumulated amortization		(138,577	)		(110,942	)
Capitalized software development costs, net	$	96,569		$	63,790

These capitalized software development costs are associated with software developed for customer purchase. Capitalized software development costs recorded within property and equipment are associated with software developed for Company use.

Amortization of capitalized software development costs, exclusive of costs recorded within property and equipment, was $12.6 million for the three months ended September 30, 2023, $33.1 million for the nine months ended September 30, 2023, $8.5 million for three months ended September 30, 2022, and $23.1 million for the nine months ended September 30, 2022.

Stock-Based Compensation Expense - Effect of Stock-Based Compensation on Income by Line Item (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 107,506	$ 72,213	$ 318,545	$ 199,081
Cost of Revenue, Subscription [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	3,157	2,311	9,110	6,516
Cost of Revenue, Professional Services and Other [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	1,201	1,168	3,748	3,251
Research and Development [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	49,460	28,585	146,845	77,269
Sales and Marketing [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	34,439	28,060	103,233	77,113
General and Administrative [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 19,249	$ 12,089	$ 55,609	$ 34,932

Restructuring Plan - Additional Information (Detail) - USD ($) $ in Thousands		3 Months Ended	9 Months Ended
	Jan. 25, 2023	Sep. 30, 2023	Sep. 30, 2023
Restructuring Costs [Line Items]
Reduction in right-of use assets			$ (1,300)
Increase in right-of-use assets			(6,700)
Employee reduction percentage	7.00%
Restructuring charges		$ 846	93,296
Restructuring and related activities completion year	2023
Severance, Employee Related Benefits And Other Costs [Member]
Restructuring Costs [Line Items]
Restructuring charges			26,900
Stock-Based Compensation Expense [Member]
Restructuring Costs [Line Items]
Restructuring charges			1,000
Facilities [Member]
Restructuring Costs [Line Items]
Restructuring charges		$ 800	66,400
Global Lease Consolidation [Member] \| Maximum [Member]
Restructuring Costs [Line Items]
Restructuring charges	$ 4,000
Global Lease Consolidation [Member] \| Minimum [Member]
Restructuring Costs [Line Items]
Restructuring charges	$ 2,000
Global Office Spaces Leases [Member]
Restructuring Costs [Line Items]
Reduction in right-of use assets			(44,600)
Increase in right-of-use assets			$ (6,300)

Segment Information and Geographic Data - Long Lived Assets by Geographical Region (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2023	Dec. 31, 2022
Segment Reporting Information [Line Items]
Total long lived assets	$ 359,432	$ 424,531
Americas [Member]
Segment Reporting Information [Line Items]
Total long lived assets	240,010	290,977
Europe [Member]
Segment Reporting Information [Line Items]
Total long lived assets	110,690	123,311
Asia Pacific [Member]
Segment Reporting Information [Line Items]
Total long lived assets	$ 8,732	$ 10,243
Outside Of Americas [Member] \| Assets Total [Member] \| Geographic Concentration Risk [Member]
Segment Reporting Information [Line Items]
Percentage of long lived assets held outside of the Americas	33.00%	31.00%

Subsequent Event

9 Months Ended

Sep. 30, 2023

Subsequent Events [Abstract]

Subsequent Event

16. Subsequent Event

On October 31, 2023, the Company entered into a definitive agreement to acquire all outstanding shares of APIHub, Inc., (d.b.a. Clearbit), a B2B data provider, for total base consideration of approximately $150 million in cash, subject to customary post-closing adjustments and conditions. The acquisition is expected to close during the fourth quarter of 2023. Upon completion of the transaction, the acquisition will provide a complimentary B2B data asset to the Company's customers and will accelerate the Company’s data and enrichment roadmap. Due to the limited amount of time since entering into the agreement, the Company is in the process of finalizing the accounting for this transaction and expect to complete the preliminary purchase price allocation in the fourth quarter of 2023. This acquisition is expected to have an insignificant impact on the Company’s 2023 revenue.

Net Loss per Share - Schedule of Potentially Dilutive Common Stock Equivalents (Detail) - shares shares in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Conversion Option of the 2025 Notes [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	1,625	1,625
Employee Stock Option
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	485	522
RSUs [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	2,020	1,601
Conversion Option of the 2022 Notes and Warrants [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share		844
ESPP [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share		7

Organization and Operations (Policies)	9 Months Ended
Organization and Operations (Policies)	Sep. 30, 2023
Accounting Policies [Abstract]
Recent Accounting Pronouncements	Recent Accounting Pronouncements The Company has implemented all applicable accounting pronouncements that are in effect and there are no new accounting pronouncements that have been issued that would have a material impact on its financial position or results of operations.
Revenues	Disaggregation of Revenue The Company provides disaggregation of revenue based on geographic region (Note 13) and based on the subscription versus professional services and other classification on the consolidated statements of operations as it believes these best depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. Deferred Revenue and Deferred Commission Expense Amounts that have been invoiced are recorded in accounts receivable and deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. Deferred revenue represents amounts billed for which revenue has not yet been recognized. Deferred revenue that will be recognized during the succeeding 12-month period is recorded as current deferred revenue, and the remaining portion is recorded as long-term deferred revenue. Deferred revenue during the nine months ended September 30, 2023 increased by $36.7 million resulting from $594.3 million of additional invoicing and was offset by revenue recognized of $557.6 million during the same period. $328.8 million of revenue was recognized during the three months ended September 30, 2023 that was included in deferred revenue at the beginning of the period. $506.4 million of revenue was recognized during the nine months ended September 30, 2023 that was included in deferred revenue at the beginning of the period. As of September 30, 2023, approximately $687.0 million of revenue is expected to be recognized from remaining performance obligations for contracts with original performance obligations that exceed one year. The Company expects to recognize revenue on approximately 91% of these remaining performance obligations over the next 24 months, with the balance recognized thereafter. Additional contract liabilities of $3.7 million and $3.0 million were included in accrued expenses and other current liabilities on the consolidated balance sheet as of September 30, 2023 and December 31, 2022. The incremental direct costs of obtaining a contract, which primarily consist of sales and partner commissions paid for new subscription contracts, are deferred and amortized on a straight-line basis over a period of approximately two to four years. The two to four-year period has been determined by taking into consideration the type of product sold, the commitment term of the customer contract, the nature of the Company’s technology development life-cycle, and an estimated customer relationship period. Sales and partner commissions for upgrade contracts are deferred and amortized on a straight-line basis over the remaining estimated customer relationship period of the related customer. Deferred commission expense that will be recorded as expense during the succeeding 12-month period is recorded as current deferred commission expense, and the remaining portion is recorded as long-term deferred commission expense. Deferred commission expense during the three months ended September 30, 2023 increased by $15.0 million as a result of deferring incremental costs of obtaining a contract of $42.1 million and was offset by amortization of $27.1 million during the same period. Deferred commission expense during the nine months ended September 30, 2023 increased by $52.8 million as a result of deferring incremental costs of obtaining a contract of 125.0 million and was offset by amortization of 72.2 million during the same period.

Property and Equipment, Net - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Property, Plant and Equipment [Abstract]
Depreciation and amortization	$ 7.7	$ 7.4	$ 21.8	$ 20.6
Fixed assets disposals	$ 0.1		$ 1.4

Commitments and Contingencies (Tables)

9 Months Ended

Sep. 30, 2023

Commitments and Contingencies Disclosure [Abstract]

Schedule of Future Minimum Payments

Future minimum payments under all operating lease agreements as of September 30, 2023 are as follows (in thousands):


Remainder of 2023	$	13,349
2024		52,486
2025		51,578
2026		50,494
2027		46,481
Thereafter		195,810
Total	$	410,198

Schedule of Future Minimum Payments Under Non-Cancelable Arrangements

Future minimum payments under all non-cancelable vendor commitments as of September 30, 2023 and agreements entered into since then are as follows (in thousands):


Remainder of 2023	$	38,985
2024		205,293
2025		215,314
2026		221,088
2027		187,846
Thereafter		184
Total		868,710

Leases - Schedule of Operating Lease Expense and Cash Payments related to Operating Lease Liabilities (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Leases [Abstract]
Operating lease expense	$ 10,230	$ 10,695	$ 33,139	$ 32,392
Cash payments	$ 14,701	$ 8,094	$ 45,827	$ 29,033

Capitalized Software Development Costs - Summary of Capitalized Software Development Costs, Exclusive of those Recorded within Property and Equipment (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Capitalized Computer Software, Net [Abstract]
Gross capitalized software development costs	$ 235,146	$ 174,732
Accumulated amortization	(138,577)	(110,942)
Capitalized software development costs, net	$ 96,569	$ 63,790

Segment Information and Geographic Data - Revenues by Geographical Region (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Segment Reporting Information [Line Items]
Total revenues	$ 557,557	$ 443,958	$ 1,588,315	$ 1,261,313
Americas [Member]
Segment Reporting Information [Line Items]
Total revenues	337,113	276,613	966,762	777,960
Europe [Member]
Segment Reporting Information [Line Items]
Total revenues	174,428	128,934	488,009	373,264
Asia Pacific [Member]
Segment Reporting Information [Line Items]
Total revenues	$ 46,016	$ 38,411	$ 133,544	$ 110,089
Revenue [Member] \| Outside Of Americas [Member] \| Geographic Concentration Risk [Member]
Segment Reporting Information [Line Items]
Percentage of revenues generated outside of the Americas	40.00%	38.00%	39.00%	38.00%

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 924
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 11.L)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479941/924-10-S99-1

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 30
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-30

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 42
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-42

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 22
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-22

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 40
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-40

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 22
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-22

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 41
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-41

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 4
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-4

+ Details

Restructuring Plan - Summary of Restructuring Liabilities (Detail) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended	9 Months Ended
	Sep. 30, 2023	Jun. 30, 2023	Sep. 30, 2023
Restructuring Reserve [Roll Forward]
Charges	$ 846		$ 93,296
Workforce reduction
Restructuring Reserve [Roll Forward]
Charges		$ 26,838
Non-cash items		(953)
Payments		(25,885)
Lease consolidation
Restructuring Reserve [Roll Forward]
Charges	846	65,612
Non-cash items		(63,370)
Payments	$ (846)	$ (2,242)

Net Loss per Share - Additional Information (Detail)	3 Months Ended	9 Months Ended
Net Loss per Share - Additional Information (Detail)	Sep. 30, 2023 $ / shares	Sep. 30, 2023 Days d $ / shares	Nov. 03, 2023 USD ($)	Jun. 30, 2020 $ / shares
Earnings Per Share Basic [Line Items]
Average stock price \| $ / shares	$ 522.44	$ 452.38
0.25% Convertible Senior Notes Due 2022 as Liability Component [Member]
Earnings Per Share Basic [Line Items]
Debt instrument, convertible, threshold trading days \| Days		20
Debt instrument, convertible, threshold consecutive trading days \| Days		30
0.25% Convertible Senior Notes Due 2022 as Liability Component [Member] \| Maximum [Member]
Earnings Per Share Basic [Line Items]
Percentage of closing price to trigger debt conversion		130.00%
0.375% Convertible Senior Notes Due 2025 [Member]
Earnings Per Share Basic [Line Items]
Common stock conversion price \| $ / shares	$ 282.52	$ 282.52		$ 282.52
Debt instrument, convertible, threshold trading days \| d		20
Debt instrument, convertible, threshold consecutive trading days \| d		30
0.375% Convertible Senior Notes Due 2025 [Member] \| Maximum [Member]
Earnings Per Share Basic [Line Items]
Percentage of closing price to trigger debt conversion		130.00%
0.375% Convertible Senior Notes Due 2025 [Member] \| Subsequent Event [Member]
Earnings Per Share Basic [Line Items]
Principal amount of long term debt \| $			$ 0

Segment Information and Geographic Data

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

Segment Information and Geographic Data

13. Segment Information and Geographic Data

The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is regularly evaluated by the chief operating decision maker (“CODM”), which is the Company’s chief executive officer, in deciding how to allocate resources and assess performance. The Company’s CODM evaluates the Company’s financial information and resources and assesses the performance of these resources on a consolidated basis. Since the Company operates in one operating segment, all required financial segment information can be found in the consolidated financial statements. Revenue and long-lived assets by geographic region, based on the physical location of the operations recording the sale or the asset, are as follows:

Revenues by geographical region:


	Three Months Ended September 30,						Nine Months Ended September 30,
	2023			2022			2023			2022
	(in thousands)
Americas	$	337,113		$	276,613		$	966,762		$	777,960
Europe		174,428			128,934			488,009			373,264
Asia Pacific		46,016			38,411			133,544			110,089
Total	$	557,557		$	443,958		$	1,588,315		$	1,261,313
Percentage of revenues generated outside of the Americas		40	%		38	%		39	%		38	%

Revenue derived from customers outside the United States (international) was approximately 47% of total revenue in the three and nine months ended September 30, 2023 and 46% of total revenue in the three and nine months ended September 30, 2022.

Total long-lived assets by geographical region:


	As of September 30, 2023			As of December 31, 2022
	(in thousands)
Americas	$	240,010		$	290,977
Europe		110,690			123,311
Asia Pacific		8,732			10,243
Total long-lived assets	$	359,432		$	424,531
Percentage of long-lived assets held outside of the Americas		33	%		31	%

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 22
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-22

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 15
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-15

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 31
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-31

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 42
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-42

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (f)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 40
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-40

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-Name Accounting Standards Codification
-Publisher FASB
-URI https://asc.fasb.org//280/tableOfContent

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 26
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-26

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 34
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-34

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 41
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-41

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 21
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-21

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 21
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-21

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (e)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

+ Details

Fair Value of Financial Instruments - Schedule of Fair Value of Financial Assets and Liabilities (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	$ 1,212,387	$ 1,194,453
Fair value of financial assets	1,439,987	1,209,124
Fair Value, Inputs, Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of financial assets	215,494	11,518
Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of financial assets	1,224,493	1,197,606
Money Market Funds [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of cash and cash equivalents	215,494	11,518
Fair value of restricted cash	3,153	3,153
Money Market Funds [Member] \| Fair Value, Inputs, Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of cash and cash equivalents	215,494	11,518
Money Market Funds [Member] \| Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of restricted cash	3,153	3,153
Commercial Paper [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	21,845	16,036
Commercial Paper [Member] \| Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	21,845	16,036
Corporate Bonds [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	227,155	261,918
Corporate Bonds [Member] \| Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	227,155	261,918
U.S. Government Agency Securities [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	85,894	39,965
U.S. Government Agency Securities [Member] \| Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	85,894	39,965
US Treasury Securities [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	886,446	876,534
US Treasury Securities [Member] \| Fair Value, Inputs, Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value of short and long term investments	$ 886,446	$ 876,534

Unaudited Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Revenues:
Total revenue	$ 557,557	$ 443,958	$ 1,588,315	$ 1,261,313
Cost of revenues:
Total cost of revenues	87,526	82,127	256,854	233,998
Gross profit	470,031	361,831	1,331,461	1,027,315
Operating expenses:
Research and development	156,871	114,038	454,511	325,687
Sales and marketing	271,448	229,541	787,423	650,936
General and administrative	61,308	50,465	179,939	146,309
Restructuring (Note 15)	846		93,296
Total operating expenses	490,473	394,044	1,515,169	1,122,932
Loss from operations	(20,442)	(32,213)	(183,708)	(95,617)
Other expense:
Interest income	16,181	4,658	40,195	7,222
Interest expense	(950)	(923)	(2,817)	(2,822)
Other expense	(1,664)	(1,185)	(2,128)	(583)
Total other income	13,567	2,550	35,250	3,817
Loss before income tax expense	(6,875)	(29,663)	(148,458)	(91,800)
Income tax benefit (expense)	1,412	(1,748)	(14,233)	(5,313)
Net loss	$ (5,463)	$ (31,411)	$ (162,691)	$ (97,113)
Net loss per common share, basic	$ (0.11)	$ (0.65)	$ (3.27)	$ (2.03)
Net loss per common share, diluted	$ (0.11)	$ (0.65)	$ (3.27)	$ (2.03)
Weighted average common shares used in computing basic net loss per common share	50,051	48,067	49,719	47,821
Weighted average common shares used in computing diluted net loss per common share	50,051	48,067	49,719	47,821
Subscription [Member]
Revenues:
Total revenue	$ 545,832	$ 435,030	$ 1,553,253	$ 1,232,387
Cost of revenues:
Total cost of revenues	73,781	67,648	215,944	191,466
Professional Services and Other [Member]
Revenues:
Total revenue	11,725	8,928	35,062	28,926
Cost of revenues:
Total cost of revenues	$ 13,745	$ 14,479	$ 40,910	$ 42,532

Revenues - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Revenue, Initial Application Period Cumulative Effect Transition1 [Line Items]
Additions in deferred revenue			$ 36,700
Additional Invoicing			594,300
Total revenues	$ 557,557	$ 443,958	1,588,315	$ 1,261,313
Deferred revenue, revenue recognized	328,800		506,400
Revenue remaining performance obligation, contracts exceeds one year	687,000		$ 687,000
Revenue remaining performance obligation contract period			1 year
Revenue remaining performance obligation percentage recognized			91.00%
Short-term deferred revenue	578,280		$ 578,280		$ 539,874
Increase (decrease) in deferred commission expense	15,000		52,800
Incremental costs of deferred sales commission expense	42,100		125,000
Amortization of deferred commission expense	27,100		$ 72,200
Minimum [Member]
Revenue, Initial Application Period Cumulative Effect Transition1 [Line Items]
Amortization period of deferred commissions			2 years
Maximum [Member]
Revenue, Initial Application Period Cumulative Effect Transition1 [Line Items]
Amortization period of deferred commissions			4 years
Additional Invoicing was Offset by Revenue [Member]
Revenue, Initial Application Period Cumulative Effect Transition1 [Line Items]
Total revenues			$ 557,600
Accrued Expenses and Other Current Liabilities [Member]
Revenue, Initial Application Period Cumulative Effect Transition1 [Line Items]
Short-term deferred revenue	$ 3,700		$ 3,700		$ 3,000

Subsequent Event - Additional Information (Detail) - Subsequent Event [Member] - APIHub, Inc [Member] $ in Millions	Oct. 31, 2023 USD ($)
Subsequent Event [Line Items]
Business acquisition, date of agreement	Oct. 31, 2023
Total base consideration subject to customary post-closing adjustments and conditions	$ 150

Net Loss per Share

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Net Loss per Share

3. Net Loss per Share

Basic net loss per share is computed by dividing net loss by the weighted average number of common shares outstanding for the period. Diluted net loss per share is computed by giving effect to all potential dilutive common stock equivalents outstanding for the period. For purposes of this calculation, options to purchase common stock, restricted stock units (“RSUs”), shares issued pursuant to the Employee Stock Purchase Plan (“ESPP”), performance restricted stock units (“PSUs”), the Warrants (defined in Note 8), the Conversion Option of the 2022 Notes, and the Conversion Option of the 2025 Notes (the “Conversion Options”) (Note 8) are considered to be potential common stock equivalents.

A reconciliation of the denominator used in the calculation of basic and diluted net loss per share is as follows:


	Three Months Ended September 30,						Nine Months Ended September 30,
	2023			2022			2023			2022
Net loss	$	(5,463	)	$	(31,411	)	$	(162,691	)	$	(97,113	)
Weighted-average common shares outstanding — basic		50,051			48,067			49,719			47,821
Dilutive effect of share equivalents resulting from stock options, RSUs, ESPP, PSUs, Warrants and the Conversion Options		—			—			—			—
Weighted-average common shares, outstanding — diluted		50,051			48,067			49,719			47,821
Net loss per share, basic and diluted	$	(0.11	)	$	(0.65	)	$	(3.27	)	$	(2.03	)

Since the Company incurred net losses for each of the periods presented, diluted net loss per share is the same as basic net loss per share. All of the Company’s outstanding stock options, RSUs, PSUs, and shares issuable under the ESPP, as well as the Warrants and Conversion Options were excluded in the calculation of diluted net loss per share as the effect would be anti-dilutive.

The Company uses the treasury stock method and the average market price per share during the period for calculating any potential dilutive effect of the Warrants. The average stock price for the three months ended September 30, 2023 was $522.44 and for the nine months ended September 30, 2023 was $452.38. The Company uses the if-converted method when calculating any potential dilutive effect of the Conversion Options, which assumes conversion of outstanding convertible securities at the beginning of the reporting period or date of issuance, if the convertible security was issued during the period.

Because the last reported sale price of the Company’s common stock for at least 20 trading days during the period of 30 consecutive trading days ending on the last trading day of the calendar quarter ended September 30, 2023 was equal to or greater than 130% of the applicable conversion price of $282.52 on each applicable trading day, the 2025 Notes (defined in Note 8) are convertible

at the option of the holders thereof during the calendar quarter ending December 31, 2023. As of November 3, 2023, the Company had not received any material conversion notices.

The following table contains all potentially dilutive common stock equivalents.


	As of September 30,
	2023		2022
	(in thousands)
Options to purchase common shares		485		522
RSUs		2,020		1,601
Conversion Option of the 2022 Notes and Warrants		—		844
Conversion Option of the 2025 Notes		1,625		1,625
PSUs		—		—
ESPP		—		7

Leases (Tables)

9 Months Ended

Sep. 30, 2023

Leases [Abstract]

Schedule of Lease Expense and Cash Payments related to Operating Lease Liabilities

Operating lease expense and cash payments related to operating lease liabilities for the three and nine months ended September 30, 2023 and 2022 are as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Operating lease expense	$	10,230	$	10,695	$	33,139	$	32,392
Cash payments	$	14,701	$	8,094	$	45,827	$	29,033

Schedule of Operating Sublease Income Generated under Operating Lease Agreements


	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
	(in thousands)				(in thousands)
Operating sublease income	$	1,953	$	1,037	$	5,995	$	3,325

Commitments and Contingencies - Schedule of Future Minimum Payments Under Non-Cancelable Arrangements (Detail) - Vendor Commitments [Member] $ in Thousands	Sep. 30, 2023 USD ($)
Long-Term Purchase Commitment [Line Items]
Remainder of 2023	$ 38,985
Non-cancelable arrangements, 2024	205,293
Non-cancelable arrangements, 2025	215,314
Non-cancelable arrangements, 2026	221,088
Non-cancelable arrangements, 2027	187,846
Non-cancelable arrangements, Thereafter	184
Purchase Obligation, Total	$ 868,710

Changes in Stockholders' Equity - Summary of Changes in Stockholders' Equity (Detail) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Jun. 30, 2023	Jun. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Class Of Stock [Line Items]
Beginning Balance, Amount	$ 1,082,465	$ 871,467	$ 992,224	$ 873,799	$ 992,224	$ 873,799
Issuance of common stock under stock plans	1,316	799	23,979	20,693
Stock-based compensation	112,482	74,527	223,087	130,549
Settlement of Convertible Note Hedges				60,483
Cumulative translation adjustment	(2,832)	(2,793)	1,026	(3,025)
Unrealized gain on investments, net of income taxes	1,839	(3,701)	3,479	(6,653)
Net Income (Loss)	(5,463)	(31,411)	(157,228)	(65,702)	(162,691)	(97,113)
Ending Balance, Amount	1,186,339	906,697	1,082,465	871,467	1,186,339	906,697
0.25% Convertible Senior Notes Due 2022 as Liability Component [Member]
Class Of Stock [Line Items]
Equity component of notes payable, net of issuance costs & repayment				(60,422)
0.375%Convertible Senior Notes Due 2025 as Liability Component [Member]
Class Of Stock [Line Items]
Equity component of notes payable, net of issuance costs & repayment				(691)
Common Stock [Member]
Class Of Stock [Line Items]
Beginning Balance, Amount	$ 50	$ 48	$ 49	$ 47	$ 49	$ 47
Beginning Balance, Shares	49,841	47,896	49,217	47,390	49,217	47,390
Issuance of common stock under stock plans			$ 1	$ 1
Issuance of common stock under stock plans, Shares	280	193	635	506
Ending Balance, Amount	$ 50	$ 48	$ 50	$ 48	$ 50	$ 48
Ending Balance, Shares	50,114	48,255	49,841	47,896	50,114	48,255
Additional Paid-In Capital [Member]
Class Of Stock [Line Items]
Beginning Balance, Amount	$ 1,890,409	$ 1,477,770	$ 1,647,446	$ 1,436,089	$ 1,647,446	$ 1,436,089
Issuance of common stock under stock plans	1,316	799	23,978	20,692
Stock-based compensation	112,482	74,527	223,087	130,549
Settlement of Convertible Note Hedges				60,483
Ending Balance, Amount	2,000,739	1,550,905	1,890,409	1,477,770	2,000,739	1,550,905
Additional Paid-In Capital [Member] \| 0.25% Convertible Senior Notes Due 2022 as Liability Component [Member]
Class Of Stock [Line Items]
Equity component of notes payable, net of issuance costs & repayment				(60,422)
Additional Paid-In Capital [Member] \| 0.375%Convertible Senior Notes Due 2025 as Liability Component [Member]
Class Of Stock [Line Items]
Equity component of notes payable, net of issuance costs & repayment				(691)
Accumulated Other Comprehensive Income (Loss) [Member]
Class Of Stock [Line Items]
Beginning Balance, Amount	(8,385)	(11,017)	(12,890)	(1,339)	(12,890)	(1,339)
Cumulative translation adjustment	(2,832)	(2,793)	1,026	(3,025)
Unrealized gain on investments, net of income taxes	1,839	(3,701)	3,479	(6,653)
Ending Balance, Amount	(9,378)	(17,511)	(8,385)	(11,017)	(9,378)	(17,511)
Accumulated Deficit [Member]
Class Of Stock [Line Items]
Beginning Balance, Amount	(799,609)	(595,334)	(642,381)	(560,998)	(642,381)	(560,998)
Net Income (Loss)	(5,463)	(31,411)	(157,228)	(65,702)
Ending Balance, Amount	$ (805,072)	$ (626,745)	$ (799,609)	$ (595,334)	$ (805,072)	$ (626,745)

Property and Equipment, Net - Schedule of Property and Equipment, Net (Detail) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Property, Plant and Equipment [Line Items]
Total property and equipment	$ 241,601	$ 217,672
Less accumulated depreciation	(136,652)	(112,445)
Property and equipment, net	104,949	105,227
Computer Equipment and Purchased Software [Member]
Property, Plant and Equipment [Line Items]
Total property and equipment	16,029	17,710
Employee Related Computer Equipment [Member]
Property, Plant and Equipment [Line Items]
Total property and equipment	46,966	46,399
Furniture and Fixtures [Member]
Property, Plant and Equipment [Line Items]
Total property and equipment	19,780	21,232
Leasehold Improvements [Member]
Property, Plant and Equipment [Line Items]
Total property and equipment	101,519	98,427
Internal Use Software [Member]
Property, Plant and Equipment [Line Items]
Total property and equipment	43,924	32,205
Construction in Progress [Member]
Property, Plant and Equipment [Line Items]
Total property and equipment	$ 13,383	$ 1,699